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Community Member

Enabling Illuminated Buttons services in 7914 Expansion Module

I am not able to use(its not workig) Illuminated Buttons services in 7914 expansion module.So pls help me out to config/enable this service in CCM 4.1...thanks in advance.

ok let me tell u what the setup is i have 7961G phone use for reception and expansion module 7914 is attached to it and i am using CCM 4.1(3)SR2.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Re: Enabling Illuminated Buttons services in 7914 Expansion Modu

Hello Shamkumar,

you need to upgrade the CCM to later version

Busy LAmp field are part of Cisco Presence

Cisco Unified Presence encompasses the following components, illustrated in Figure 23-1: •Cisco Unified Presence server •Cisco Unified Communications Manager (Unified CM) Release 5.0(4) or higher

from SRND for CUCM 6.0.x

Hope to help

Giuseppe

4 REPLIES
Community Member

Re: Enabling Illuminated Buttons services in 7914 Expansion Modu

4.1(3) did not support BLF buttons, therefore you will not be able to use this feature until you upgrade to a version that added the BLF button functionality.

HTH,

Steve

Community Member

Re: Enabling Illuminated Buttons services in 7914 Expansion Modu

thanks for ur quick response..would u explain me what i need to upgrade,is that firmware or ccm version.coz i upgraded firmware of phone 7961 and 7914 very recently.it will be very helpful to me if u explain me in detail...

thanking you

shamkumar.m

Hall of Fame Super Silver

Re: Enabling Illuminated Buttons services in 7914 Expansion Modu

Hello Shamkumar,

you need to upgrade the CCM to later version

Busy LAmp field are part of Cisco Presence

Cisco Unified Presence encompasses the following components, illustrated in Figure 23-1: •Cisco Unified Presence server •Cisco Unified Communications Manager (Unified CM) Release 5.0(4) or higher

from SRND for CUCM 6.0.x

Hope to help

Giuseppe

Community Member

Re: Enabling Illuminated Buttons services in 7914 Expansion Modu

Thanks a lot friends...it helped me a lot...ones again thanks..

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