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New Member

Enterprise Attendant console - Sync with Active directory "company" field?

Is it possible to sync the "Company" field in the Enterprise Attendant console with the "Company" field in Active Directory?  I have LDAP sync enabled in CUCM.
I don't see "company" as a “source field” option from the drop-down list in the AC server for Directory Field Mapping. It seems strange that this field would be overlooked, especially in the Enterprise console.

On a related note since many applications sync with CUCM and not directly with AD – is there a list of what fields are synced between CUCM and Active directory?  I know more is synced than what is visible through CUCM “end users” and “LDAP directory”.

CUCM 7.15
CUEAC 8.6.2.11

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New Member

Enterprise Attendant console - Sync with Active directory "compa

I found the answer as to which AD fields are synced that you don't see from the CUCM console.  See table 12-2 in the following link:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_6_1/ccmcfg/b02lddir.html#wp1075347

That explains why "pager" is synced all the way to CUEAC, and not company - although that doesn't make logical sense to me.

I think I'm outa luck.  If CUEAC pulls from CUCM, and CUCM doesn't pull the AD fields I need, then I can't expect CUEAC to have the fields I need either.

I'm told that the premium attendant console can pull directly from AD, maybe I'll look into that.

2 REPLIES
New Member

Enterprise Attendant console - Sync with Active directory "compa

I found the answer as to which AD fields are synced that you don't see from the CUCM console.  See table 12-2 in the following link:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_6_1/ccmcfg/b02lddir.html#wp1075347

That explains why "pager" is synced all the way to CUEAC, and not company - although that doesn't make logical sense to me.

I think I'm outa luck.  If CUEAC pulls from CUCM, and CUCM doesn't pull the AD fields I need, then I can't expect CUEAC to have the fields I need either.

I'm told that the premium attendant console can pull directly from AD, maybe I'll look into that.

Hall of Fame Super Red

Enterprise Attendant console - Sync with Active directory "compa

Hi Jonathan,

Thanks for posting back with the results of your investigation here. Much appreciated.

Cheers!

Rob

"Always movin' ahead and never lookin' back" - Springsteen

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