entry directory on cme not working

[abdullah alnahdi]

Hi Experts

I have strange issue in CME. I have configured the entry directory under the telephony service but when the users try to get these directory is not shown to them. I shows an old extension and name and even when searching by name it is not shown. Please advice it is important .

Regards

[Suresh Hudda]

Try to update cnf file after configuration changes and after that restart one of IP phone and check.

use below command under telephony-service

create cnf-files

Suresh

[abdullah alnahdi]

Hi Suresh

Thanks alot for your post I did do the command create cnf-files and restart one phones but still not working. Is there any idea. Appreciate your help.

Regards

[Suresh Hudda]

Hi Bin,

Please go through below CSC forum, it may help you.

https://supportforums.cisco.com/discussion/11563566/local-directory-not-showing-when-using-cme-86

Suresh

[Suresh Hudda]

Attach `show run` as well please.

Suresh
 

[abdullah alnahdi]

show run is attached

[Suresh Hudda]

give "ip http server" in global config mode and put below command under telephony-service and then check plz.

service local-directory

Suresh

[abdullah alnahdi]

Hi

I have did that also not working any other idea please

[jason.dauriat]

I have exactly the same problem. 

It worked fine and then directories are no longer available.

Have you found a solution?

Oooops, my bad, see this link : https://supportforums.cisco.com/discussion/11563566/local-directory-not-showing-when-using-cme-86

and this : 

jeancharlesbeuzit 

Hi,

same problem for me with 2921 running IOS 15.2(4)M2 with CME 9.1

I had to do the following :

no ip http access-class 23

no ip http server

ip http access-class 23

access-list 23 permit

ip http server

After that, local directory work fine.

Regards

JC

[abdullah alnahdi]

Hi

I have tried also the same but still not working :(

[Brian Meade]

Can you show your updated config?