I have strange issue in CME. I have configured the entry directory under the telephony service but when the users try to get these directory is not shown to them. I shows an old extension and name and even when searching by name it is not shown. Please advice it is important .
Try to update cnf file after configuration changes and after that restart one of IP phone and check.
use below command under telephony-service
Thanks alot for your post I did do the command create cnf-files and restart one phones but still not working. Is there any idea. Appreciate your help.
Please go through below CSC forum, it may help you.
give "ip http server" in global config mode and put below command under telephony-service and then check plz.
I have exactly the same problem.
It worked fine and then directories are no longer available.
Have you found a solution?
Oooops, my bad, see this link : https://supportforums.cisco.com/discussion/11563566/local-directory-not-showing-when-using-cme-86
and this :
same problem for me with 2921 running IOS 15.2(4)M2 with CME 9.1
I had to do the following :
no ip http access-class 23
no ip http server
ip http access-class 23
access-list 23 permit
ip http server
After that, local directory work fine.