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ephone cannot dial out on CME

I am studying for my ccnp-voice and I am making some adjustments to my ephones.  This is a 2800 series router with SIP configured from voip.ms.  I currently have my ephones setup as such:

ephone-dn 1 dual-line
 number 1462
ephone-dn 2 dual-line
 number 1463

ephone 1
mac address xxx.xxx.xxxx
button 1:1 2:2

As of right now I am able to call outside numbers without an issue, however I noticed when I accidentally deleted ephone-dn 1 and recreated it I could no longer call outside numbers, 1462 could call 1463 and vice versa but I could no longer call my cell phone number or any other outside numbers.  Is this a bug or is there another step to deleting an ephone-dn?

All I did was perform the command:
conf t
no ephone 2 dual-line

That is it 
1 ACCEPTED SOLUTION

Accepted Solutions

Make sure the ephone-dn is

Make sure the ephone-dn is deleted. I would perform the following and see if it helps. If not, please post your configuration.

no ephone-dn 2 dual-line

ephone-dn 2 dual-line

number 1463

ephone 1

button 2:2

telephony-service

no create cnf-files

create cnf-files

1 REPLY

Make sure the ephone-dn is

Make sure the ephone-dn is deleted. I would perform the following and see if it helps. If not, please post your configuration.

no ephone-dn 2 dual-line

ephone-dn 2 dual-line

number 1463

ephone 1

button 2:2

telephony-service

no create cnf-files

create cnf-files

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