This is an issue on cme. I have an ephone-dn. When it is assigned to a button, it receives calls but cannot make calls. A 'debu ephon det mac' is attached. Can some explain the debugs?
Thanks in advance.
Solved! Go to Solution.
Is it possible you can paste the relevant parts of your configuration? Namely the configuration of your ephone-dn's and the ephones themselves.
Here is the revelant configuration. This was working for months, and yesterday stopped working. No changes have been made to the system.
ephone-dn 10 dual-line
number 5580 secondary 099705580
preference 0 secondary 9
no huntstop channel
call-forward busy 7989
call-forward noan 7989 timeout 15
hold-alert 30 originator
Always send media packets to this router: No
Preferred codec: g711ulaw
conference drop-mode never
conference add-mode all
conference admin: No
Did you try to uninstall and reinstall the IP Communicator? The config looks OK to me. If this all of a sudden stopped working, then it could be an issue with the CIPC, not really too sure.
I am using the Communicator to test the DN. I got the same results as with the physical phone. So it cannot be a problem on the phone. When another DN is assigned, the phone is working fine.
Not quite sure what could be causing the issue. Try removing the ephone-dn from the configuration, and then replacing and applying it to the ephone. You can also do a "show dial-peer voice summary" and see if you see a default dial peer with the destination pattern of 5580. I'm really just grasping at straws here. Also, one last thing, is this number on a PRI or is it a POTS line?