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New Member

Erase DN in Call Manager

We have CCM 6.1.0 and I set up a device with DN 8262. I deleted the device from Call Manager but need to delete the DN 8262. Where do you do this please?

4 REPLIES

Re: Erase DN in Call Manager

The DN should be gone as well since you deleted the phone associated to it.

david

Cisco Employee

Re: Erase DN in Call Manager

David, that is not correct. Starting from CUCM 4.1 DNs are not completely erased when you delete a device.

you need to go to the route plan report, select unassigned DNs and delete them from there. think of it as a recycle bin

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Erase DN in Call Manager

Yes you are correct the Route Plan Report is exactly what I was looking for.

When I call the number now I get a busy signal even though is is deleted. I assigned the DN to a Digital Phone and you can call the the extension from digital phones but when you try to call from an ip phone you get a busy signal.

Re: Erase DN in Call Manager

wow, this is a big change and I had no idea... tells you how much time I spend in the UCM. thank you for the education.

david

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