Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 

Error Call Manager 7.1.3 CLI

Hi, all.. I have a problem here,

My Publisher suddenly stoped some administratve services lice Cisco Tomcat, AMC, Phone registered Monitor, etc, so now the phones are registered but I cannot see anything (no status).

I try to enter de CLI to restar manually some services and I got this error every 2-3 minutes.

################################

Command Line Interface is starting up, please wait ...

/usr/local/platform/bin/cliscript.sh: line 137: 28857 Killed                  /bin/nice -n 10 java -DConsoleRows=$ROWS -DConsoleColumns=$COLS sdMain name=$name priv=$priv $master

Copyright Cisco Systems 2006-2008

################################

What do you recommend at this point?

Look at the administrative services.

#################################

System SSH [STARTED]

Cluster Manager [STARTED]

Service Manager is running

Getting list of all services

>> Return code = 0

A Cisco DB[STARTED]

A Cisco DB Replicator[STARTED]

Cisco AMC Service[STOPPED]  Component is not running

Cisco AXL Web Service[STOPPED]  Commanded Out of Service

Cisco Audit Event Service[STARTED]

Cisco Bulk Provisioning Service[STARTED]

Cisco CAR Scheduler[STOPPED]  Component is not running

Cisco CAR Web Service[STOPPED]  Commanded Out of Service

Cisco CDP[STARTED]

Cisco CDP Agent[STARTED]

Cisco CDR Agent[STARTED]

Cisco CDR Repository Manager[STOPPED]  Component is not running

Cisco CTIManager[STARTED]

Cisco CallManager[STARTED]

Cisco CallManager Admin[STOPPED]  Commanded Out of Service

Cisco CallManager Attendant Console Server[STOPPED]  Component is not running

Cisco CallManager Cisco IP Phone Services[STOPPED]  Commanded Out of Service

Cisco CallManager Personal Directory[STOPPED]  Commanded Out of Service

Cisco CallManager Serviceability[STOPPED]  Commanded Out of Service

Cisco CallManager Serviceability RTMT[STOPPED]  Commanded Out of Service

Cisco Certificate Expiry Monitor[STARTED]

Cisco DRF Local[STARTED]

Cisco DRF Master[STOPPED]  Component is not running

Cisco Database Layer Monitor[STARTED]

Cisco Dialed Number Analyzer[STOPPED]  Commanded Out of Service

Cisco Extended Functions[STARTED]

Cisco Extension Mobility[STOPPED]  Commanded Out of Service

Cisco Extension Mobility Application[STOPPED]  Commanded Out of Service

Cisco IP Manager Assistant[STOPPED]  Commanded Out of Service

Cisco License Manager[STARTED]

Cisco Log Partition Monitoring Tool[STARTED]

Cisco RIS Data Collector[STOPPED]  Component is not running

Cisco RTMT Reporter Servlet[STOPPED]  Commanded Out of Service

Cisco SOAP - CDRonDemand Service[STARTED]

Cisco Serviceability Reporter[STARTED]

Cisco Syslog Agent[STARTED]

Cisco Tftp[STARTED]

Cisco Tomcat[STARTING]  

Cisco Tomcat Stats Servlet[STOPPED]  Commanded Out of Service

Cisco Trace Collection Service[STARTED]

Cisco Trace Collection Servlet[STOPPED]  Commanded Out of Service

Cisco UXL Web Service[STOPPED]  Commanded Out of Service

Host Resources Agent[STARTED]

MIB2 Agent[STARTED]

Native Agent Adapter[STARTED]

SNMP Master Agent[STARTED]

SOAP -Log Collection APIs[STARTED]

SOAP -Performance Monitoring APIs[STARTED]

SOAP -Real-Time Service APIs[STARTED]

System Application Agent[STARTED]

Cisco CTL Provider[STOPPED]  Service Not Activated

Cisco CallManager SNMP Service[STOPPED]  Service Not Activated

Cisco Certificate Authority Proxy Function[STOPPED]  Service Not Activated

Cisco DHCP Monitor Service[STOPPED]  Service Not Activated

Cisco DirSync[STOPPED]  Service Not Activated

Cisco IP Voice Media Streaming App[STOPPED]  Service Not Activated

Cisco Messaging Interface[STOPPED]  Service Not Activated

Cisco TAPS Service[STOPPED]  Service Not Activated

Cisco Unified Mobile Voice Access Service[STOPPED]  Service Not Activated

Cisco WebDialer Web Service[STOPPED]  Service Not Activated

Primary Node =true

#############################

Could you please give me an advice?

1 ACCEPTED SOLUTION

Accepted Solutions
Super Bronze

Error Call Manager 7.1.3 CLI

Hi

Maybe take a look at your memory stats using RTMT or the server CLI.

Typically you see problems with Tomcat as a result of memory starvation - and usually this is down to a memory leak in some process or other on the server. It usually requires an upgrade to resolve.

A reboot will cure it temporarily if that's the case - if you haven't rebooted this server for a long time it will probably get you a similar amount of time to the current uptime.


Regards

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
2 REPLIES
Super Bronze

Error Call Manager 7.1.3 CLI

Hi

Maybe take a look at your memory stats using RTMT or the server CLI.

Typically you see problems with Tomcat as a result of memory starvation - and usually this is down to a memory leak in some process or other on the server. It usually requires an upgrade to resolve.

A reboot will cure it temporarily if that's the case - if you haven't rebooted this server for a long time it will probably get you a similar amount of time to the current uptime.


Regards

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Error Call Manager 7.1.3 CLI

Thanks, I roboted the server and everything os all right!

3145
Views
5
Helpful
2
Replies
CreatePlease to create content