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New Member

Error during firmware upgrade on a 7941G phone

I recently reset one of our 7941G phones to the factory defaults via these instructions:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml

After doing so, the phone fails to boot during the firmware upgrade process.

Any ideas?

2 REPLIES
Bronze

Re: Error during firmware upgrade on a 7941G phone

Did you try unplugging the phone from all power sources for about 5 minutes, then try to boot it back up?

New Member

Re: Error during firmware upgrade on a 7941G phone

Left the phone unplugged for about thirty minutes and it still won't upgrade.

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