Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Error during the process of autentication (Upgrade 5.1.3d)

Problem Details: Hello,

Yesterday i trying to upgrade from 5.1.3.1000-12

to relase 5.1.3d with VNC connnection. The upload process was normal at about 15 minutes

the file is upload but in the autentication process the process give me an error of

autentication "verify the MD5 hash value against the cisco web site.

For make the upgrade i put the file in a shared folder via network? You recommend me send

the file in a dvd ? or this is a bug? im using IE 6.0.2800.1106 cipher SP1.

Thanks for the help

2 REPLIES
Bronze

Re: Error during the process of autentication (Upgrade 5.1.3d)

Please confirm the file was not renamed after download. The file name is part of the signing of the file. The error suggests only to check file integrity.

Cisco Employee

Re: Error during the process of autentication (Upgrade 5.1.3d)

Hi!

Sometimes the files get downloaded with a .gz.gz extension instead of with a .gz.sgn extension when using IE. The resulting .gz.gz file cannot be successfully installed so you have to rename it to be .gz.sgn or use Mozilla Firefox to download it. CSCsh20023

Otherwise check if the MD5 checksum is the same. You can do it with an MD5 checker, just google MD5 checker and you'll find some for free.

Regards, Tere. If you find this post helpful, please rate! :)
89
Views
0
Helpful
2
Replies