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Error message after uploading new MOH wav file CUCM 5.1

simonmossman
Level 1
Level 1

Hi there team

Can someone shed any light on the following error I get when uploading a new MOH wav fie:

Unknown CM_Media_PayloadType 260

File uploaded OK but get this message in the MOH audio file screen.

Any ideas welcome

1 Reply 1

htluo
Level 9
Level 9

Could you check the wav file to see if it meets the following requirements?

16-bit PCM (stereo or mono) (16k Hz or 32k Hz or 48k Hz or 8k Hz or 44.1k Hz sample rate)

8-bit CCITT g.711 a-law or mu-law (stereo or mono) (8k Hz sample rate)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_1_3/ccmfeat/fsmoh.html#wp1027441

Michael

http://htluo.blogspot.com

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