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Error message from Real Time Monitoring

Can anyone tell me what this error message is talking about?

Directory connection failed .

Monitored precanned object has value of 0.

3 REPLIES
New Member
New Member

Re: Error message from Real Time Monitoring

The version of CCM is 4.1.(3)sr3c.

Do you think it is just a bug?

Thank you,

Kelly

Re: Error message from Real Time Monitoring

What is your CCM version? Please include the SR or ES if you have.

Take a look to this bug:

CSCsc85141: RTMT generates directory connection and replication alarms

Symptom:

RTMT generates directory replication and connection alerts in a Call Manager cluster when directory replication appears to be functioning normally.

The following RTMT alerts are seen while the directory service is up and running.

[RTMT-ALERT] DirectoryReplicationFailed

Directory replication failed .

Monitored precanned object has value of 0.

[RTMT-ALERT] DirectoryConnectionFailed

Directory connection failed .

Monitored precanned object has value of 0.

No corresponding DC Directory error messages are seen in the Windows Application Event log.

Conditions:

A Call Manager 4.1(3) cluster running RTMT with more than one subscriber will attempt to test replication status by creating the following object.

"ou=zTestReplStatus--(, ou=CCN, o=cisco.com"

All servers will attempt to create and delete the same object, creating a race condition. RTMT generates alerts regarding the failed replication tests caused by this condition.

Workaround:

If directory replication is not actually broken then this is only a cosmetic issue.

One possible workaround is to disable RTMT alerts for directory replication and connection errors. This workaround has the limitation of not being notified when actual directory replication errors exist.

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