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Error Occurs when Hitting Access Calling Features from the Help Key (?)

When double tapping the help key (?) on a 7961G/7941G and then hitting the Main button and Calling Feature, we get an error that says "An Error Occurred and was logged" and the list the MAC Address. Any ideas where I can find any info on this? All instances of the Call Manager have already been changed to IP Address from DNS name.

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New Member

Re: Error Occurs when Hitting Access Calling Features from the H

Check under enterprise parameters and look for URL Help and any instance of your old DNS name and replace with IP.

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