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New Member

Error on CM6BE Real Time Monitor

Hi,

A customer has reported that the Real Time Monitor is reportings

"hwStringMatch - HP Storage Manager Agent: Commands are not responding: controller 1 "

I have searched Cisco and Google on this but am unsure what it means, any ideas

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Error on CM6BE Real Time Monitor

that probably is a HW error from a HDD or from the actual array controller. i'd recommend you to open a TAC case so they can gather some show commands outputs and get in touch with HP if necessary

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
2 REPLIES
Cisco Employee

Re: Error on CM6BE Real Time Monitor

that probably is a HW error from a HDD or from the actual array controller. i'd recommend you to open a TAC case so they can gather some show commands outputs and get in touch with HP if necessary

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Error on CM6BE Real Time Monitor

many thanks for this, I will contact our hardware support guys.

Regards

Rich

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