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New Member

Error registering Gigaset phone on CME

Hi,

I have a problem with a Gigaset phone. It doesn't register on the CME (8.6).

in debugs I got this:

Aug 10 14:37:46.687: voice_reg_get_reg_expires_timer: no voice register pool found

Aug 10 14:37:46.687: VOICE_REG_POOL: Register request for (1111) from (10.1.10.2)

Aug 10 14:37:46.687: auth absent

Aug 10 14:37:46.687: VOICE_REG_POOL: key(58D3C7640005AE44) added to nonce table

Aug 10 14:37:46.687: VOICE_REG_POOL: Contact doesn't match any pools

On the phone I got "Provider registration failed".

Here is the config:

ip dhcp pool voice

network 10.1.10.0 255.255.255.0

default-router 10.1.10.1

dns-server 10.1.10.1

!

voice service voip

allow-connections sip to sip

no supplementary-service sip moved-temporarily

no supplementary-service sip refer

fax protocol pass-through g711alaw

h323

sip

  bind control source-interface GigabitEthernet0/0

  bind media source-interface GigabitEthernet0/0

  registrar server expires max 3600 min 120

!

voice register global

mode cme

source-address 10.1.10.1 port 5060

max-dn 56

max-pool 14

authenticate register

!

voice register dn  1

number 1111

name 1111

label 1111

!

voice register pool  1

id mac 7C2F.8045.6F9C

number 1 dn 1

dtmf-relay rtp-nte sip-notify

username 1111 password 1111

codec g711alaw

Does anyone have any ideas?

Thanks.

Everyone's tags (4)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Error registering Gigaset phone on CME

Add a realm under voice register global - authenticate.

9 REPLIES
Hall of Fame Super Gold

Error registering Gigaset phone on CME

Check phone setting, and debug ccsip message.

New Member

Re: Error registering Gigaset phone on CME

debug ccsip message

*Aug 13 07:31:17.215: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

REGISTER sip:10.1.10.1 SIP/2.0

Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bKc7b79e13ddd5a5981fd8bf897cf4dbfe;rport

From: "1111" <1111>;tag=161820770

To: "1111" <1111>

Call-ID: 1770936101@10_1_10_2

CSeq: 2 REGISTER

Contact: <1111>

Max-Forwards: 70

User-Agent: C610 IP/42.049.00.000.000

Expires: 180

Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, INFO, REFER, SUBSCRIBE, NOTIFY

Content-Length: 0

*Aug 13 07:31:17.219: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bKc7b79e13ddd5a5981fd8bf897cf4dbfe;rport

From: "1111" <1111>;tag=161820770

To: "1111" <1111>

Date: Mon, 13 Aug 2012 07:31:17 GMT

Call-ID: 1770936101@10_1_10_2

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 2 REGISTER

Content-Length: 0

*Aug 13 07:31:17.219: //3/B40D83E88003/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 401 Unauthorized

Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bKc7b79e13ddd5a5981fd8bf897cf4dbfe;rport

From: "1111" <1111>;tag=161820770

To: "1111" <1111>;tag=7B248-9EF

Date: Mon, 13 Aug 2012 07:31:17 GMT

Call-ID: 1770936101@10_1_10_2

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 2 REGISTER

WWW-Authenticate: Digest realm="",nonce="35E531400000C507",algorithm=MD5,qop="auth"

Content-Length: 0

New Member

Re: Error registering Gigaset phone on CME

here is an update:

debug ccsip error & events

*Aug 13 07:53:37.267: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

REGISTER sip:10.1.10.1 SIP/2.0

Via: SIP/2.0/UDP 10.1.10.4:5060;branch=z9hG4bK1ce9d970608da48285e8a8a4aa96be;rport

From: "1111" <1111>;tag=24828507

To: "1111" <1111>

Call-ID: 3726802198@10_1_10_4

CSeq: 2 REGISTER

Contact: <1111>

Max-Forwards: 70

User-Agent: C610 IP/42.049.00.000.000

Expires: 180

Allow: INVITE, ACK, CANCEL, BYE, OPTIONS, INFO, REFER, SUBSCRIBE, NOTIFY

Content-Length: 0

*Aug 13 07:53:37.267: //7/D2C938888005/SIP/Event/sact_idle_new_message_register:

ccsip_api_register_ind return value : SIP_SUCCESS

*Aug 13 07:53:37.267: //-1/xxxxxxxxxxxx/SIP/Error/ccsip_reg_search_call_id_table: No entry found in sipCallID Table

*Aug 13 07:53:37.267: //-1/xxxxxxxxxxxx/SIP/Error/sipSPI_validate_own_ip_addr: ReqLine IP addr does not match with host IP addr

*Aug 13 07:53:37.267: //7/D2C938888005/SIP/Error/ccsip_spi_register_incoming_registration: Registration Authorization failed with authorization header=

*Aug 13 07:53:37.267: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_REGISTER_RESP

*Aug 13 07:53:37.267: //-1/xxxxxxxxxxxx/SIP/Error/sipSPI_ipip_PassthruContentContainerFreeHelper: Null ContentQ - Exit

*Aug 13 07:53:37.271: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.1.10.4:5060;branch=z9hG4bK1ce9d970608da48285e8a8a4aa96be;rport

From: "1111" <1111>;tag=24828507

To: "1111" <1111>

Date: Mon, 13 Aug 2012 07:53:37 GMT

Call-ID: 3726802198@10_1_10_4

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 2 REGISTER

Content-Length: 0

*Aug 13 07:53:37.271: //7/D2C938888005/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 401 Unauthorized

Via: SIP/2.0/UDP 10.1.10.4:5060;branch=z9hG4bK1ce9d970608da48285e8a8a4aa96be;rport

From: "1111" <1111>;tag=24828507

To: "1111" <1111>;tag=BAD98-F4D

Date: Mon, 13 Aug 2012 07:53:37 GMT

Call-ID: 3726802198@10_1_10_4

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 2 REGISTER

WWW-Authenticate: Digest realm="",nonce="02B186E900012AF5",algorithm=MD5,qop="auth"

Content-Length: 0

New Member

Error registering Gigaset phone on CME

here is the phone config.thanks.

New Member

Error registering Gigaset phone on CME

any ideas?

Thanks.

Hall of Fame Super Gold

Error registering Gigaset phone on CME

Add a realm under voice register global - authenticate.

New Member

Error registering Gigaset phone on CME

it worked.

thanks a lot!

Hall of Fame Super Gold

Error registering Gigaset phone on CME

Thank you for the nice rating and good luck!

New Member

Re: Error registering Gigaset phone on CME

could you show config for us ?

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