I am running CME 4.1 on a 2801. I have a number of phones registered and working. I have been testing the IP Communicator Soft Phone for some time without issue.
All of a sudden I start getting a message on the Soft PHone that says CM Down, features disabled. When I look at the status messages on the soft phone I get "error updating locale".
Debugs on the router - debug ephone - show "phone has unregisted abnormally".
A packet capture shows that the 2801 is seeing the soft phone a RST packet.
The odd thing is that this soft phone has been working for some time without issue. I installed a AIM-CUE a couple of days ago, but it was working after that install as well.....
The documentation I was reading tells me that the Error updating locale message that my TFTP path is incorrect or that the files are not valid. It says that I should have the following - but I never had them in the first place.
Check that these files are located within subdirectories in the TFTPPath directory:
?Located in subdirectory with same name as network locale:
?Located in subdirectory with same name as user locale:
Some changes were made, but I compared them to the previous config. I have added a 2 port FXO card and configred a dial-peer for them, nothing that I would have thought affected the Soft Phone specifically.
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