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Error using BAT

Generic IE Popup windows says "Error No." when updating or creating new template, or importing csv. CM 4.2.3

Anyone seen this before?

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Re: Error using BAT

I am pretty sure someone here had that problem, and uninstalling/reinstalling the Bat tool on the CM cleared it up.

Mary Beth

5 REPLIES
Silver

Re: Error using BAT

I am pretty sure someone here had that problem, and uninstalling/reinstalling the Bat tool on the CM cleared it up.

Mary Beth

Silver

Re: Error using BAT

Also, while I am sure that in our case an uninstall/reinstall cleared it up, here is a link to a discussion where weveral people actually had to install an ES to get a different version of BAT:

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Phone%20Services%20for%20End%20Users&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cbe4e02

BAT 5.1(4)through 4c was trouble, 5.1(4d) was fine.

Mary Beth

New Member

Re: Error using BAT

Indeed. Reinstalling BAT fixed the problem. Thanks

New Member

Re: Error using BAT

Do all of the templates remain in BAT after you uninstall and reload?

New Member

Re: Error using BAT

Yes, apparently reinstalling BAT installed a newer version. The templates tell me to click on it, make your changes, and then update to save in the new format.

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