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New Member

Error when creating Call Pickup group number

Hi Guys

I recent deleted a call pick up group number. and when i try and recreate it i get an error saying number already exits and when i search for it getting an unmapped exception error.

Pleasee assist. I am thinking the number is ophaned somewhere and has to be deleted via CLI

Please advised if I am right and how to go about it.

3 REPLIES
VIP Purple

Error when creating Call Pickup group number

Hi Rodney,

You can check in Route Plan report .

regds,

aman

New Member

Error when creating Call Pickup group number

Hi Aman

I am check for the number in route plan and thats where i am getting Unmapped execption error

If i try and create it again getting a object already existing error

Regards

Rodney

VIP Purple

Error when creating Call Pickup group number

Hi Rodney,

Can u share the snapshot of error message ?

I am not expert in querys .

I was referring the discussion http://www.gossamer-threads.com/lists/cisco/voip/91906

Can u give the try

run sql select from numplan where dnorpattern = 'XXXX'

and now run sql delete from numplan where dnorpattern = 'XXXX' 

where XXXX is the pickupgroup number.

regds,

aman

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