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Errors adding a subscriber to a CM 5.x cluster

kwaldecker
Level 1
Level 1

Hello there,

I am adding a subscriber to a CM cluser in 5.13

I get the following error/screen

-----

COnfiguration validation with CM-PUB (10.11.1.110) failed

Could not send/recieved UDP packets to publisher on port 8500

-Is network connection to CM-PUB up?

-Is the MTU Size correct for this network

-Doe the network allow packet fragments

------

I can ping the servers,

any suggestions?

thanks!

16 Replies 16

In this page you can find the installation guides of all version of Cisco CallManager:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guides_list.html

For version 5.1(3):

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/5_1/cmins513.html

When you are installing the CallManger you can see the version on the top of screen and with the Web Administracion in the menu About.

When you buy a Cisco CallManager it comes with the DVD of installation. Also, you need licenses for the Servers and IP Phones (DLUs).

I recommend you reading the installation guide, Cisco explain everything.

Ricardo

Hi Martin,

both server's are in the same network? you are using a IPSEC tunnel? if the answer is yes, maybe you need to apply the following command to the wan interface:

"crypto ipsec df-bit clear"

Regards