expansion module and cucm user web page

[Roberto Pancrazio Loiudice]

Hi all,

i have some Cisco ip phones (7962G) which have expansion module 7915. My question is only this: can users change these "speed lines" from their user web page?

Thank you in advance.

Regards,

Roberto Loiudice

[Rob Huffman]

Hi Roberto,

You don't mention the call control so I'm going with CUCM

for this answer

It is possible for users to change Speed Dials via ccmuser

web page.....ccmuser>login>device>speeddials>update

If you don't see the speeddials option on the user page then go to;

CCMadmin>Enterprise Parameters>CCMuser Parameters>speeddials>set to True

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

[Roberto Pancrazio Loiudice]

Hi Rob,

are you right: i don't mentioned the call control, but is CUCM... Forgive me

Users can see and modify Speed Dial; users cannot change only the Speed Dial configurated on the expansion module 7915.

Thanks!

Roberto

[Rob Huffman · Accepted solution]

Hi Roberto,

No worries my friend

Are you sure that these aren't BLF-Speed Dials? Users are able modify "normal" Speed Dials

but the abilty to change BLF-Speed Dials is not currently possible.

Unified CM Speed Dial Presence

#

Unified CM supports the ability for a speed dial to have presence    capabilities by means of a busy lamp field (BLF) speed dial. BLF speed    dials work as both a speed dial and a presence indicator. However, only  the system administrator can configure a BLF speed dial; a system user  is not allowed to configure a BLF speed dial.

From the CUCM 8.x SRND;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/presence.html#wp1084090

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

[Roberto Pancrazio Loiudice]

You're right, these Speed Dials, which users cannot modify, are BLF.

Thanks so much!

Roberto