Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Expansion Module cisco 7915

Hi,

Please help to configure line appearance in expansion module ( Cisco 7915 12 button ) using CUCM.

Thanks & Regards,

Shaggy

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Expansion Module cisco 7915

Shaggy,

1. Physically attach the module to the base phone

2. In CUCM, create a Phone Button Template that places line appearances on  the side car (Device>Device Settings>Phone Button Template

- You would start configuring the side car buttons at button 7

3. In CUCM, add the Expansion Module to the phone (Device>Phone)

4. In CUCM, add a line to the phone and choose one of the sidecar buttons

HTH.


Regards,
Bill

Please rate helpful posts.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

3 REPLIES

Re: Expansion Module cisco 7915

Shaggy,

1. Physically attach the module to the base phone

2. In CUCM, create a Phone Button Template that places line appearances on  the side car (Device>Device Settings>Phone Button Template

- You would start configuring the side car buttons at button 7

3. In CUCM, add the Expansion Module to the phone (Device>Phone)

4. In CUCM, add a line to the phone and choose one of the sidecar buttons

HTH.


Regards,
Bill

Please rate helpful posts.

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

New Member

Re: Expansion Module cisco 7915

Hi Bill,

Your suggestion was helpful and worked, but I faced another issue as the user had two device ( 7965 & 7962 ) profiles, i added the expansion module to one device profile ( 7962 ) as the expansion module was connected to the 7962 phone, when the user tried to login it didnt prompt for which profile to login ( 7962 or 7965 ), by default it logged into 7965, i deleted the 7965 profile and user is able to view the button appearances now.

               Is there a way, to include for a device profile prompt when user has more than one device profile ?

Thanks & Regards,

Shaggy.

New Member

Re: Expansion Module cisco 7915

Dear Williaml,

Please help

I have this problem too.

But I can not see (Device>Phone) Menu in CUCM

So I can not add the Expansion Module to the phone.

Would you show me how to ? 

(Please see my screenshot in attach file)

3118
Views
0
Helpful
3
Replies