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expiry message deletion on Unity Express

How we can enable automatic deletion of expired voice mail messages on Unity Express. We have configured 5 days expiry on voice mails but expired messages are still there in the voice mail box on Unity.

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Re: expiry message deletion on Unity Express

Hi,

CUE does not automatically delete messages from the voicemailbox. Only the owner of a personal mailbox can delete messages

in the mailbox and members of a GDM can delete messages in the mailbox.

please see the below link for more information,

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008036fd99.shtml

However you can configure IMAP which gives you the ability to read, mark as read or unread and delete voicemails.

The voice-mail messages are downloaded as attachments to e-mail messages. Subscribers can access the voice-mail messages

over the network or can download them selectively. If the messages are downloaded, subscribers can play them locally using standard

media players without requiring a connection to Cisco Unity Express.

So if you access your mailbox via IMAP you can delete the VMs you want to. Please refer to the following link for more information:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/cliadmin/ch_imap.html#wp1064742

Please rate if this helps, by clicking the stars below,

Thanks

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