Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

exporting CCM 5.x license

Hi, i have a Cisco call manager server & subscriber version 5.x which is operational but unfortunately i lost the license file. how can i get the license file from the server? if there is no way to export it from server or transfer license from one server to another one, how can i obtain the license now?

Thanks,

Saeed.

3 REPLIES
Highlighted
Green

Re: exporting CCM 5.x license

Please contact licensing@cisco.com or

cisco.com/go/license with you PAK number

New Member

Re: exporting CCM 5.x license

Hi,

unfortunately i don't have that, because of some bad reasons i only have the opertaional server! is there any way to get information on license from the server?

Regards,

Saeed.

Hall of Fame Super Red

Re: exporting CCM 5.x license

Hi Saeed,

Like Gonz nicely noted, (+5 points Gonz!), you will need to contact Cisco Licensing if you wanted to transfer your licenses to a new server. This is because the license would need to be re-homed to the new Publisher/First Node MAC address. Here's how;

**send an email to;

licensing@cisco.com

And include the following;

PO#

Sales Order#

Company Name

Company Address

Company Phone

Contact Name

Shipping Date

MAC Address of new Pub/First Node

Hope this helps!

Rob

147
Views
5
Helpful
3
Replies
CreatePlease to create content