Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

exporting CCM 5.x license

Hi, i have a Cisco call manager server & subscriber version 5.x which is operational but unfortunately i lost the license file. how can i get the license file from the server? if there is no way to export it from server or transfer license from one server to another one, how can i obtain the license now?

Thanks,

Saeed.

3 REPLIES
Green

Re: exporting CCM 5.x license

Please contact licensing@cisco.com or

cisco.com/go/license with you PAK number

New Member

Re: exporting CCM 5.x license

Hi,

unfortunately i don't have that, because of some bad reasons i only have the opertaional server! is there any way to get information on license from the server?

Regards,

Saeed.

Hall of Fame Super Red

Re: exporting CCM 5.x license

Hi Saeed,

Like Gonz nicely noted, (+5 points Gonz!), you will need to contact Cisco Licensing if you wanted to transfer your licenses to a new server. This is because the license would need to be re-homed to the new Publisher/First Node MAC address. Here's how;

**send an email to;

licensing@cisco.com

And include the following;

PO#

Sales Order#

Company Name

Company Address

Company Phone

Contact Name

Shipping Date

MAC Address of new Pub/First Node

Hope this helps!

Rob

145
Views
5
Helpful
3
Replies
CreatePlease login to create content