Does TAPS and Cisco Extended services still work the same in CM 4.2
I have downloaded Extended Services 3.4 on to CallManager 4.2 download the taps plug-in run the both (no install errors) when I go through the setup of Extended services I enter in my jtapi username and password- then start the engine. The JTAPI service will not become active and on CM I see this error
Error: kCtiProviderOpenFailure - CTI application failed to open provider
CTIconnectionId: 28
Login User Id: tapsuser
Reason code.: -1932787616
IPAddress:
App ID: Cisco CTIManager
Cluster ID: CISCOCM-Cluster
Node ID: CISCOCM
Explanation: Application is unable to open provider.
Recommended Action: Check the reason code and correct the problem. Restart CTIManager if problem persists.
