Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

extension mobility & call pickup

Hello,

We want to use extension mobility but we face a problem with call pickup.

Is there a possibility to connect the call pickup group to the device and not to the user device profile?

please help,

p.s. we use callmanager 4.0(2a)

1 REPLY
Silver

Re: extension mobility & call pickup

Use one of these two workarounds to resolve this issue:

Remove the extension mobility and shared line from the phone, add the call pickup group and then add back the shared line and extension mobility.

Add the call pickup group before you add any other settings to the phone.

257
Views
0
Helpful
1
Replies
CreatePlease to create content