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Extension Mobility Cross Cluster with Shared Lines

All,

User A at extension 1111 on Cluster A has a shared line with User B of  1111 on another phone in Cluster A.   We are running into a problem when User A logs into a phone on Cluster B.  Calls to 1111 are routing to the shared line back on Cluster A and 1111 logged in through Extension Mobility on Cluster B never rings.

Out of the box  is EMCC not smart enough to still ring both phones?

Thanks in advance!  All replies rated.

3 REPLIES
Blue

Extension Mobility Cross Cluster with Shared Lines

Hi

It is supported. See "EMCC Interactions" section in below link

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_0_2/ccmfeat/fsemcc.html

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
Cisco Employee

Extension Mobility Cross Cluster with Shared Lines

there are some bugs related to phone and shared line

check the below one

 CSCtj71980    8945 SCCP - EMCC Share line doesn't work

thanks,

Vipul Jindal

New Member

Extension Mobility Cross Cluster with Shared Lines

Thanks Ronak and Vipul.  TAC said we are hitting bug CSCtc37051.  No workaround or fix as of yet.

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