11-24-2009 07:16 AM - edited 03-15-2019 08:35 PM
Can anyone tell me where I can list all EM enabled users easily.
We have CUCM 6.1 and currently there are 34 EM enabled users taking up 4 DLU's each.
EM is no longer used and I want to try and free up the license units for phones.
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11-24-2009 07:38 AM
I don't believe Extension Mobility takes up DLUs. However, Mobility does. This is probably what you're seeing in the License Unit Calculator. I don't know of a way to quickly report on which users have Mobility enabled. However, you could go to Device > Device Settings > Remote Destination Profile to see which users have RDPs configured. This would give you a good idea which users have Mobility enabled.
Hope this helps.
Brandon
11-24-2009 07:52 AM
It is not Extension Mobility that is taking up the DLUs, it is that the end users have Cisco Mobility (aka Single Number Reach) enabled in their user profile.
There is a report that you can run that should give you the information you are looking for.
Do the following:
Thanks,
Adam
Please rate if helpful
11-25-2009 06:30 AM
Sorry about that. I didn't think that there would be much of a difference in subversions of 6.1. All of the installations I was looking at were 6.14.
In 6.1.2, try this:
Thanks,
Adam
Please rate if helpful
11-24-2009 07:38 AM
I don't believe Extension Mobility takes up DLUs. However, Mobility does. This is probably what you're seeing in the License Unit Calculator. I don't know of a way to quickly report on which users have Mobility enabled. However, you could go to Device > Device Settings > Remote Destination Profile to see which users have RDPs configured. This would give you a good idea which users have Mobility enabled.
Hope this helps.
Brandon
11-24-2009 07:41 AM
Brandon,
EM users definately use 4 DLU each. The license unit calc just shows them as Mobility enabled users.
Problem is the reporting on CUCM is not that hot
11-24-2009 07:52 AM
I have several users configured for Extension Mobility on a 6.x cluster. When I go to the License Unit Calculator, it shows 0 in use for Mobility. It is my understanding the EM and Mobility are different features. I have not seen EM mentioned regarding DLUs. I could be wrong. If so, I will stand corrected.
Brandon
11-24-2009 07:52 AM
It is not Extension Mobility that is taking up the DLUs, it is that the end users have Cisco Mobility (aka Single Number Reach) enabled in their user profile.
There is a report that you can run that should give you the information you are looking for.
Do the following:
Thanks,
Adam
Please rate if helpful
11-24-2009 10:32 PM
Thanks for the info, unfortunately the "Enable Mobility" option is not in the list of fields to select.
Any other way anyone knows how to do this answer would be gratefully recieved.
11-25-2009 05:55 AM
I have a feeling that you are running CUCM 6.0 not 6.1. I have checked multiple installations of 6.1 and they all have the 'Enable Mobility' field as an option. I will poke around in 6.0 to see if there is any easy way to pull this information. If I find anything, I'll post it.
Thanks,
Adam
11-25-2009 06:02 AM
Hi Adam,
Defianteley correct version.
6.1-2000
And definately no Mobility Enabled option.
11-25-2009 06:30 AM
Sorry about that. I didn't think that there would be much of a difference in subversions of 6.1. All of the installations I was looking at were 6.14.
In 6.1.2, try this:
Thanks,
Adam
Please rate if helpful
11-24-2009 07:53 AM
Nice info Adam.
Brandon
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