Recently registered 2 x DX650's with a CUCM 7.1.5 cluster added support with device pack 7.1(5) (35118-3). I have subscribed both handsets with the service and also enabled multi user support under the product specific layout. I can see the extension mobility option under Settings > Personal I am not prompted for any details.
Extension Mobility (EM) on the DX650 has to be turned on in one additional place on the device by setting "Multi-User: Enabled". This will cause the login option to appear on the phone. This is supposed to be changed in later releases. Once Multi-User has been enabled you can access EM from Settings > Personal > Extension Mobility or from the lock screen "Sign in as New User". "
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Symptom: After following the Cisco Desktop Collaboration Experience DX650 Series Administration Guide, Release 10.0(1) has a section about how to "Configure Cisco Extension Mobility", extension mobility does not work on the DX650. Conditions: The document does not state that the Device > Phone setting "Multi-User" has to be set to enabled for extension mobility in addition to the documented steps on the DX650 at this time. Workaround: Also enable "Multi-User" from the Device > Phone page to enable extension mobility on the DX650.
even though u have done the workaround, can u try upgrading the phone firmware to 10.0(2.32)
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