08-11-2008 09:27 AM - edited 03-15-2019 12:32 PM
Hi Friends,
I installed CCM 4.2(3) as publisher and subscriber and configured extension mobility as per recommanded method. Issue is when i press service button, i found Extension Mobility service but when i select this service, it gives me error [6] and i am not prompted for username and pin.I configure everything properly mention on study guides etc.
Please suggest me what should i do.
One thing more, please tell me how can i configure extension mobility service in redundancy mode so when publisher goes down, subscriber take the role.
Hoping for your prompt relpy
Best Regards
Rameez
08-11-2008 10:17 AM
Error 6:
Database Error: The Extension Mobility service received an error while trying to communicate with the database
what is your EM service URL defined as?
is it
http://x.x.x.x/emapp/EMAppServlet?device=#DEVICENAME#
Is the device profile associated with the user?
Chris
08-11-2008 07:55 PM
Hi,
thanks for reply. Yes same URL and i configure a user then associate with device profile means all necessary steps for EM to work.
Waiting for your next comments
Rameez
08-11-2008 11:07 PM
Hi,
Now i found that i don't have access to dc directory may be this is because of this.
08-12-2008 01:58 AM
Hi,
Now i can access DC Directory but problem is still there. I found one thing, as per mention in the link "http://www.ciscotaccc.com/voice/showcase?case=K93376036" there should be a LoginService virtual directory in IIS but i don't have even i don't have physical directory "C:\CiscoWebs\LoginService\".
Now tell me if you know any solution for this.
Best Regards
08-12-2008 04:17 AM
The problem is solved thank you guys.
Rameez
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