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Extension Mobility - Ip Phone 9971

All,

Someone has news of failure with the Extension Mobility for 9971 phone?

I can easily set up multiple 7965 phones, but not for the 9971 phones. Is there any difference or specific details?

Thanks,
Luciane de Medeiros

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Extension Mobility - Ip Phone 9971

is the service subscribed on to the phone?  In CUCM go to device --> phone, locate this phone and in upper right corner select Subscribe/Unsubscribe services from related links, make sure the service is subscribed.

HTH,

Chris

7 REPLIES

Extension Mobility - Ip Phone 9971

Hello only the 9971 has this problem?

Whats is the CUCM version?

Firmwae version of the 9971?

Thanks

Hall of Fame Super Silver

Extension Mobility - Ip Phone 9971

What is the issue exactly?  You cannot login with EM onto the phone? You cannot create UDP? What error are you receiving?

Chris

Extension Mobility - Ip Phone 9971

Leonardo e Chris,

When I press the button "Applications" in the model 9971 does not appear the option of Extension Mobility.

I'll check the version of Communications Manager and phone firmware.

Thank you!When I press the button "Applications" in the model 9971 does not appear the option of Extension Mobility.

I'll check the version of Communications Manager and phone firmware.

Thank you!

Luciane

Extension Mobility - Ip Phone 9971

Leonardo e Chris,

When I press the button "Applications" in the model 9971 does not appear the option of Extension Mobility.

I'll check the version of Communications Manager and phone firmware.

Thank you! When I press the button "Applications" in the model 9971 does not appear the option of Extension Mobility.

I'll check the version of Communications Manager and phone firmware.

Thank you!

Luciane

Hall of Fame Super Silver

Extension Mobility - Ip Phone 9971

is the service subscribed on to the phone?  In CUCM go to device --> phone, locate this phone and in upper right corner select Subscribe/Unsubscribe services from related links, make sure the service is subscribed.

HTH,

Chris

Extension Mobility - Ip Phone 9971

Ok, Chris.

I'll check.

Thank you! Ok, I'll check.

Thank you!

Extension Mobility - Ip Phone 9971

Chris,

Great! It's working!

Thanks!

Luciane

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