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New Member

extension mobility issue after upgrade

Hi,

I upgraded my CUCM from 6 to 8.5 and when i test extension mobility i have an issue, from my ip phone with dn 12345  I access to extension mobility and login with the profile 22222, in my ip phone screen it say login successful and in the cucm web administration i can find that the profile is logued. but in my ip phone screen it's still my  12345 displayed. when i go to extention mobility after this it shows log out 22222.

it's notall ip phone only some of them having this issue.

Please help

Regards

3 REPLIES
Super Bronze

extension mobility issue after upgrade

Hi

This often indicates a replication problem - the login happens, but the change doesn't replicate from the publisher out to the other servers.

Try a 'utils dbreplication runtimestate' from the publisher to see if there are any issues...


Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

extension mobility issue after upgrade

thank you aaron, it's the dbreplication issue,

do you know the command to repair it ?

Super Bronze

extension mobility issue after upgrade

Hi

Take a look at this document:

https://supportforums.cisco.com/docs/DOC-13672

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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