extension mobility issues in different countries withsingle cluster
I`m trying to locate a good doc showing EM issues when logging into sites in different countries on the same central CCM. All docs point to device mobility but I'm trying to locate a doc for EM only - users logging on to a device in Country A and then working in Country B.
Option A Country A - own office
To dial client 1 95551234
To dial Client 2 912122221234
User temporary moves to Country B remote office
To dial client 1 still dial 95551234
to dial client 2 still dial 912122221234
Local calls would need to be dialled as if they were back in their own office i.e internationally
Keeping the dial patterns as if they were still in Country A and remove LRG from Country B devices so calls are routed across the network back to country A
or force them to dial as if they were a native of Country B i.e Internationally
All devices follow LRG set up
Client 1 000133355551234
Client 2 00012122221234
Local calls would follow local dialling patterns 001xxxx
Obviously we can configure it for PSTN break-out, TEHO
I`m of the opinion we should follow option B ,
My thinking is that when a user moves, logs into Country B then they should follow Country B PSTN access code etc as if they were based in Country B rather then allow them to continue dialling as if they were in Country A.
remember with EM the device settings remain the same, but line settings get over written with the DN of the device profile, so call routing or call restrictions can be broken with EM. If you rely on Local Route group routing that will remain the same as the phone, so if user from country A logs onto phone at country B all outbound calls will go out of country B as device pool applied to the phone drives it. If you simply use CSS on the DN to select routes than the route would carry with the user.
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