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Community Member

Extension Mobility Logout shows Login

Hi all,

i have a little problem with Extension Mobility. If a user logout the phone display shows the login credentials and the user have a problem with loging in again because if he try to login the following message appears "another user logged in" .

Any suggestions how to fix this problem?

Jason

3 REPLIES
VIP Super Bronze

Extension Mobility Logout shows Login

Clear the Logged Out (Default) User ID from the Device Profile.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_6_1/ccmcfg/b06dvprf.html

If the device profile is used as a logout profile, specify the login user ID that will be associated with the phone. After the user logs out from this user device profile, the phone will automatically log in to this login user ID.
Community Member

Extension Mobility Logout shows Login

Thanks for reply Jonathan. The problem was relating a WAN accelerator ACL problem. I don`t know which ports Extension Mobility use but with the WAN Accelerator and the associated ACLs it did not work. Now it worked fine.

Someone know which ports Extension Mobility use/need?

Extension Mobility Logout shows Login

port 8080

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