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New Member

Extension Mobility Numeric Login

Hi,

I have CUCM 9.1 on BE6000, and have enabled Extension Mobility. I am unable to use numeric logins. I have set the "Alphanumeric User ID" option to false under service parameters for Extension mobility, but it doesn't accept. Still uses alpha-numeric and I have tried restarting the service as well.

I have 2 types of phones, 6945 & 7965.

Thanks
Julian.

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5 REPLIES

Re: Extension Mobility Numeric Login

Hi Julian.
With Alphanumeric user id set to true CUCM accept both numeric and alphanumeric userid.
User id used to login should always be the user id defined on end user configuration page.

HTH

Regards


Carlo

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New Member

Re: Extension Mobility Numeric Login

Hi Carlo,

I want to use Numeric Login only, I.e. only digits.

To do that I set the setting to false, but it still accepts alphanumeric.

I don't want alphanumeric, just numeric.

Thanks.

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Extension Mobility Numeric Login

Hi Julian.

Have you tried to restart both tomcat service and Extension Mobility Application on network sevices?

Let me know

Regards

Carlo

Please rate all helpful posts

"The more you help the more you learn"

Please rate all helpful posts "The more you help the more you learn"
New Member

Re: Extension Mobility Numeric Login

Hi Carlo,

The server was actually restarted over the weekend and when checking this morning the login is now numeric only. Strange thing though, is that since the reboot, i can toggle between alpha-numeric and numeric-only without any intervention, I.e. No service restarts or server reboots.

Just for interest sake, do you know why this could possibly have been an issue?

Thanks.

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New Member

Re: Extension Mobility Numeric Login

Will try that, and revert back, probably only be Monday.

Thanks.

Sent from Cisco Technical Support iPhone App

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