We are having problems using our 7961G-GE phones as targets for extension mobility. You can successfully, log into Extension mobility but when you want to log out nothing is listed in services. We have confirmed that the device profile has extension mobility service added to the phone. You can soft restart the phone and it will come back in extension mobility. Then, If you hit the services button at that point, the extension mobility is listed under services and you can log out.
If you logout, and get back to normal, the services button will be empty again. Another soft reset will repopulate the services button with the extension mobility selection. It seems like shifting between login and logout of extension mobility breaks the services button list.
Doing all this same stuff with a 7960 target works fine.
Our 7961G-GE's are on SCCP41.8-3-4SR1S. What version was used in the case you are looking at?
I have forced one phone to load SCCP41.8-3-5S but when I enter extension mobility it immediated downgrades itself to the SCCP41.8-3-4SR1S code. Is this because this code is listed as the device default for 7961G-GEs?
I looked over the bugs that SCCP41.8-3-5S fixes and didn't see anything dead on for the services button. Was a bug referenced in that similar case you mentioned?
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