i have customer with Scheduler for extension mobility logout at exact time , and suddenly it stopped , is there any service related with bulk administration tools need to be restarted ? and how to troubleshoot this issue ? or i have to configure new one and how ?
By scheduler do you mean the amount of time EM user gets logged out after? If so this is controlled via Extension Mobility Service Parameters --> Enforce Maximum Login Time and Maximum Login Time services. So, ensure these were no changed.
in any bulk run on CUCM we must choose on of 1- don't reset/restart phones 2- reset phones 3- restart phones
also there is amother check tell to logout phones b4 update , so we configure bulk to logout phones b4 update it also check don't reset/restart phones and chedule this bulk to run every day in exact time , and this was working and suddenly stopped , and i need to troubleshoot why it stopped.
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