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New Member

Extension Mobility

We have installed Extension Mobility on out 7940 & 7912 Phones. Whave created the Device and Device user profiles.

The good part is Extension Mobility is working and the user is able to log in , call as per the profile that he is supposed to do and then log out.

The bad part is , after the user logs out, all external incoming calls to this extension does not go through. However incoming calls from other internal extensions, outgoing calls all work fine.

Can any one please help me??

This has happened at 2 of my customers. At one place we hace Call Manager 5.1 & at another 4.1

Please help

3 REPLIES
Green

Re: Extension Mobility

You may check CSS of the GWs to see if they reach that partition of the DN in the EM User Profile.

New Member

Re: Extension Mobility

Dear Gogasca,

The sitaution is like this

We have the Following Partitions:

Intercom

Local Access

Nation Access

Internation Access

Voice Mail

EXT-MOB

CSS

Intercom ( Withing Office)

Members(Intercom, Voice Mail & EXT-MOB)

Local Access (Within Mumbai City PSTN Access)

(Members Intercom, Local Access, Voice Mail & EXT-MOB)

National ( Within India PSTN Access)

(Members Intercom, Local Access, National, Voice Mail & EXT-MOB

International

(Members Intercom, Local Access,National , International Voice Mail & EXT-MOB

Gateway:

Intercom Partition & Intercom CSS

Please help

New Member

Re: Extension Mobility

Hi,

I am experiencing the exact same fault. Did you ever find a fix for this fault?

Regards

Richard.

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