Can anyone advise me how to troubleshoot EM. I have set EM up on my CME router and configured the user and logout profiles and assigned the profile to the phone. I can log in to EM on the phone, but none of the config appears on the phone e.g. the dn assigned in the login profile. Are there any debug commands to view the process to see what is happening. I have used the debug ip http authentication and can see the authentication process but cannot see how the rest of the profile gets loaded or not in this case
When a phone is in the login mode, it uses a particular user device profile. When a phone is in the logout mode, it uses the default device profile. If both profiles are configured with the same directory number, the user device profile takes precedence over the default device profile when the directory number is dialed.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...