I have 7911 phone has extinction, and on phone line I need extinction and direct line to call outside and receive calls on same phone line(when you lift the headset you can call extinction and when you press 9 you have direct line that you associate to this phone). Can you please provide me the configuration for associate direct line for the phone and how can split between calling extinction and calling outside.
What you have described is normal way of working and no special configuration is needed.
But since it seems to me that you are the end-user, I would recommend you engage a reputable consultant or certified partner to configure your system. Otherwise, you will spend a lot of time and suffer much frustration when attempting to do things yourself.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...