Extn Mobility

[pcromwell]

Using CUCM 7.0 (1)

have setup extn mobility service and can login fine.

when I try to logout, I press services, but I get a blank screen.

I have tried it on 2 different clusters with the same result. Have I forgotten to do something?

[Eldho E Kuriakose]

configure defaulf device profile

device>device setting>default device profile

[Rob Huffman · Accepted solution]

Hey Paul;

This is a pretty common problem but the "fix" is pretty straight forward (as nicely noted by Eldho :) Here are some excellent related threads;

From Allan;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Phone%20Services%20for%20End%20Users&topicID=.ee6c82d&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc25d52

From Deji;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cc1706c/0#selected_message

From Tug;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=General&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cbf4c92/5#selected_message

Hope this helps!

Rob

[pcromwell]

many thanks,

I hadn't subscribed the device profile to the service