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Extra characters in Line name

Have extra ASCII characters appearing on 7911 and 7961 phones when ringing internal extensions. example, extension named "sue" will show on phones as "sue^LY".

Think it may be incorrect phone load. What should I check.

CME / CUE ?

1 REPLY
Hall of Fame Super Red

Re: Extra characters in Line name

Hi Wayne,

Yes, the problem is with CME. I remembered reading this awhile back (weird one!)

Garbage characters in called name displayed on calling phone

Symptom: Garbage characters in called name displayed on calling phone Conditions: When placing a call from one phone to another phone on CME using 12.4(11)T3, the displayed name on the calling phone gets some unidentified characters at the end of the displayed name after a few seconds have passed. The problem was NOT seen in 12.4(11)T2

From this excellent thread;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Phone%20Services%20for%20End%20Users&topicID=.ee6c82d&fromOutline=true&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.1de001ab/10

Hope this helps!

Rob

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