We are using Cisco 2800 series router as PSTN Gateway on which E1-PRI from different ervice providers is terminating.
Problem which we are facing is DID is not working for one service provider while working for others.
Service Provider says that CLI is incomplete.
Service Provider wants that some extra digits should be added like complete number prefixed by Area Code for him to make DID work.As of now, when call is made, Pilot number is displayed at receiving end.
We are using dial peer pots & voip.Is it possible to add some extra digits when any call is made from IP phone to PSTN world?
I am attaching the configuration of Voice Gateway for your reference.
Under dial peer voice 19 pots ,PRI from Reliance Service provider is connected which has got the preference as 1.
DID facility is enabled on this particular PRI. Now whenever any outgoing call is made, always the Pilot number is displayed at receiving end. The customer wants that DID number should be displayed. Service provider says that u need to add 124 as area code along 30688888 instead of 30688888 so as to complete CLI.
Now when I prefix 124 , we are unable to make ourgoing calls.
Let me make sure I understand the problem correctly... Calls out of the E1 are completing now, but the Caller ID information is not coming through correctly. Is that right?
That would make sense. The prefix command would modify the called number, not the Caller ID. The easiest place to do this is on the CUCM. Change the Caller ID DN on the H323 Gateway configuration to 124XXXXXXXXX.
Of course, that may not be an option, because not all calls coming from the CUCM to this Gateway will be using this interface. I believe there is a way to translate the outgoing Caller ID number, but I don't know it off the top of my head.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
You have reached the Cisco Logistics Support Center.. To Check Status of your RMA, visit Product Returns & Replacements (RMA).
Need help? Contact us by Phone or Email.
Phone: 1800 553 2447 Option 4