am running CCM 5.1 and using MEIPS 3.x for billing. however am not able to generate reports based on forced authorization codes. some one mentioned that this is possible if the CCM sends the FAC's together with CDRs. this i suppose is not happening which i thought by default it should. i will appreciate a get-around from someone.
you can use query analyzer to get the information on BAT.
From Publisher, You can go to Start -> Programs -> Microsoft SQL Server ->Query Analyzer and login using Windows Authentication. In the toolbar menu, make sure that you select the currect database which is CCMXXXX, and in the
query window type: "select description, code, authorizationlevel from FACInfo" and now execute the query by clicking on the green arrow button in toolbar menu. You can copy the information into excel or notepad and save it.
After setting all the required fields in the MEIPS -> PBX1 -> Configuration, please start the MEIPS SFTP Server (you can find it in the MEIPS installation directory: SFTPServer.exe) go to CCM admin site and select Cisco Unified Service then from the menu select Tools -> CDR Management and add the destination path for the CDRs to be copied into. i have attached some screen shots.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...