In our Call center we are facing one way voice path.Users complaining that when the call comes from Customer side,they are not able to hear.It's totally blank call.
So,could you please let me know from where i will start troubleshooting ?
We have two datacenter one is in UK and another is in India
Calls coming from PSTN N/W(UK) -------------> Nortel ACD(UK)----------->Cisco Voice gateway(UK)--------------->MPLS WAN-------->Cisco Voice Gateway(India)--------->Call Manager--------->UCCE------->Agent IP Phone(Call center in India).
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.