Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Fail to import users to Unity Connection From CUCM

Hi all,

 

I'm configuring the Unity Connection  9.1.2.10000-10  for import users from the cucm 10.0, but when i add the AXL server it fail, and show this error

 

 Failed to send message to remote AXL server. Please check error log for more details.

 

Thanks,

2 REPLIES

Make sure the user account

Make sure the user account being used on Unity Connection is present in UCM and that it has Standard AXL API access.

Also, make sure that the AXL service is started on CUCM. 

Please rate useful posts.
New Member

Hi George, The account being

Hi George,

 

The account being used is correct and the service is running in the cucm.

 

I restarted the service and tested creating other account, but the problem continue.

 

Thanks for your help.

 

Guillermo

346
Views
0
Helpful
2
Replies