The pilot point number is 32000 belongs to receptionist. Receptionist have extension number 32001,32002,32003,32004 & 32006 . We have ccm version 4.1(3)sr5d with publisher and subscriber in the iptel environment. The receptionist phone is registered to the subscriber . We tried to call the pilot point number 32000 from extension number 32255 (mac address 0011BBA02052 ) and other extension number but end up with "engaged tone" . Hereby attached the pilot point, hunt group and cm trace for both pub and sub. You can refer to 28 april sub.rar --> sub sdi --> ccm00000247.txt . You can trace from ccm00000247.txt . The calling session is between 16:50 - 16:58 . From extension number 32255 ( mac address 0011BBA02052) --> pilot number 32000 . Please advise how to solve this issue? We hope could call 32000 .Your effort shall be highly appreciated.
thank you for being so helpful. cti & tcd can settle it. Actually what's the relation between cti & tcd and ac? :D Provide informations only if you have time,sorry to disturb you. thank you for helping. :D
Thank you for good explaination. I would like to share with you below somethings i fount on cisco.com link that can tell us in details the flow from incoming calls --> tcd--> pilot point (cti manager) --> ac user . The configuration shown as well.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...