I have configured CUCM to sync up with the customers LDAP server and using the same OU for LDAP authentication, but when you log into https://cmipaddr/ccmuser the user receives the above error message - Failed to communicate with LDAP server
Under the Users Group, Standard CCM End Users the users are there and have the correct privileges that should log them into ccmuser account.
I have attached the error messages and screen shots for the LDAP and end user pages.
I have downloaded and tested the Click to Call in my test lab and it works OK against a End User login (no LDAP configured). I then tested this against our customers site with LDAP Authentication and the user credentials failed to login in Click to Call.
Is there anything else to try against the LDAP server?
I have attached the directory configuration we have in place -
AC_LDAP_Staff CN=spickins,CN=users,DC=** This is the same DC for all Directories **,DC=local OU=Staff,DC=** As above **,DC=Local
AC_LDAP_Support CN=spickins,CN=users,DC=** This is the same DC for all Directories **,DC=local OU=Support,DC=** As above **,DC=local
AC_LDAP_Techs CN=spickins,CN=users,DC=** This is the same DC for all Directories **,DC=local OU=Computer Techs,DC=** As above **,DC=Local
CN=spickins,CN=users,DC=** This is using the same name as in the Directory DC **,DC=local OU=Support,OU=Staff,OU=Computer Techs,DC=** Same DC as above **,DC=DC01 Server Information - 172.16.0.101
We are using 3 directories for each OU and the under the Authentication we have collated the OU's. The information is eing passed into the directories, but the authentication part does not work as l would have thought.
Can you let me know if you think the above structure for the Directories/Authentication looks OK?
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