failure to transmit live audio with Syn-Apps Announce
Our organization uses Syn-Apps Announce 7.0.58 with Call Manager 22.214.171.1240-13. With SA Announce we are unable to make a live audio broadcast. Our attempts result in all the phones in a particular group being activated and the incoming announcement tone sounding. However the speech is not transmitted to the phones. Has any SA Announce user encountered this difficulty?
Re: failure to transmit live audio with Syn-Apps Announce
I have seen similar behavior where a subset of users stopped receiving Wokkie Tokkie-type pages. In that case it was because IGMP was not behaving properly on a switch and failed to add ports to the stream. I would recommend running some multicast tests to start from SA-Announce, Also try turning multicast off temporarily and see if the problem persists on a unicast page.
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