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Community Member

Fastdials and Personal Address Book

Upgraded from CCM 3.3 to CCM 6.1. After the upgrade, users are unable to access Fastdials and Address Book from their phone. They receive an HTTP 404 error on the phone itself. I have updated the subscriptions with the current PIN. Ideas?

7 REPLIES
Cisco Employee

Re: Fastdials and Personal Address Book

both services are now embedded under the directories button of the phones. there is no need for a separate service

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Fastdials and Personal Address Book

So if they are now embedded, where can I put the username and password inline so the user doesn't have to login?

Cisco Employee

Re: Fastdials and Personal Address Book

refer to this bug, use the bug toolkit to see all details

CSCso28287

Restore Fast Dials usage as a service on Linux, better than on Windows

Symptom:

Fast Dial usage not the same on 5.x/6.x as it was previously on 3.x/4.x / Windows

Conditions:

Attempting to use Fast Dials on 5.x, 6.x as they were available in Windows

Workaround:

None

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Fastdials and Personal Address Book

So basically functionality has changed and you cannot make it function as before is what I am reading in this bug.

Cisco Employee

Re: Fastdials and Personal Address Book

have you looked at the bug using the bug toolkit as i mentioned??

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Fastdials and Personal Address Book

I have tried this procedure on a CUCM 7.0.1.11000-2, and cannot get the authentication to work. Anybody else have any luck with this bugfix?

Community Member

Re: Fastdials and Personal Address Book

sorry, capitalization error. Works.

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